Terms and Conditions – Anthea

The Terms and Conditions were last updated on February 6, 2026

1. Introduction

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Business Information (shop)

Trading Name: Anthea Whittle
Email: curated@antheawhittle.com
NZBN: 9429045134302

You may contact us regarding these Terms and Conditions through our contact page.

3. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.

4. Electronic Communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

5. Intellectual Property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

5.1 All Rights Are Reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

6. Third-Party Property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

7. Responsible Use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

8. Content Posted by You

We may provide various open communication tools on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. It might not be feasible for us to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review the content and to monitor all use of and activity on our website, and remove or reject any content in our sole discretion. By posting information or otherwise using any open communication tools as mentioned, you agree that your content will comply with these Terms and Conditions and must not be illegal or unlawful or infringe any person’s legal rights.

9. Idea Submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

10. Product Sales, Pricing and Payment

10.1 Pricing

All prices displayed in New Zealand Dollars (NZD)
Prices include GST
Prices are subject to change without notice
The price charged will be the price displayed at the time of order confirmation

10.2 Order Process

Your order constitutes an offer to purchase
We may accept or decline any order at our sole discretion
Order confirmation email constitutes acceptance of your order
A binding contract is formed when we send order confirmation

10.3 Payment

Accepted Payment Methods: [Credit card, debit card, PayPal, Apple Pay, Google Pay]
Payment Processing: Payments are processed securely through Stripe
Security: We are PCI DSS compliant
Card Security: Card security codes (CVV/CVC) are never stored
Payment Authorization: By providing payment information, you authorize us to charge the full amount

10.4 Price Errors

Despite our best efforts, products may occasionally be mispriced due to human or technical error. If we discover a pricing error:

We will notify you as soon as possible
We reserve the right to cancel the order
You will receive a full refund if payment has been processed
We are not obligated to honor incorrect prices

11. Product Information and Accuracy

We make reasonable efforts to ensure product information is accurate, including:

Product descriptions and specifications
Pricing information
Product images and photographs

Important Notes:

Product colors may vary due to screen display settings
Drop-shipped items may have variations in packaging or specifications
Supplier specifications may differ slightly from our descriptions
Product availability is subject to change

We reserve the right to:

Correct errors in product information
Update product descriptions
Discontinue products without notice
Limit quantities available for purchase

12. Shipping and Delivery

12.1 New Zealand Domestic Shipping

Shipping Options:

Standard Shipping: 3-10 business days – $10

12.2 Drop-Shipped Items

Certain products are fulfilled by third-party suppliers who ship directly to you:

Shipping Time: Typically 10-25 business days for international suppliers
Tracking: Provided when available from supplier
Split Shipments: Orders may arrive in multiple packages if from different suppliers
Supplier Location: Products may ship from various locations including China, USA, Europe, or Australia

12.3 Shipping Address

You are responsible for providing an accurate and complete shipping address
We are not responsible for deliveries to incorrect addresses provided by you
Address changes after order confirmation may not be possible

12.4 Delivery Issues

We are not responsible for delays or failures in delivery caused by:

Courier or postal service delays
Customs processing delays
Incorrect or incomplete address provided
Weather events or natural disasters
Strikes, labor disputes, or transportation disruptions
Government restrictions or quarantine requirements
Recipient unavailability

12.5 Failed Delivery

If delivery fails due to:

Incorrect address provided by you
Unavailability to receive delivery
Refusal to accept delivery

You may be responsible for:

Redelivery charges
Return shipping costs
Storage fees (if applicable)

12.6 International Shipping and Customs

For products shipped from international suppliers:

Customs Duties: You are responsible for all customs duties, taxes, and fees for orders over NZD $1,000
Import Requirements: Certain products may be subject to import restrictions
Customs Delays: We are not responsible for delays in customs processing
Refused Shipments: If a shipment is refused or returned by customs, you are responsible for any associated costs

13. Returns, Refunds and Consumer Guarantees

13.1 Your Consumer Rights (Consumer Guarantees Act 1993)

Under New Zealand law, you have guaranteed rights if products are:

Not of acceptable quality
Not fit for the particular purpose
Not as described or shown
Faulty, damaged, or defective

13.2 Our Return Policy

Return Period: 14 days from date of receipt

Return Conditions:

Items must be unused and in original condition
Items must be in original packaging with all tags attached
Proof of purchase (order number or receipt) required
Return shipping costs: paid by customer for change of mind; paid by us for faulty items

How to Return:

Contact us at curated@antheawhittle.com within the return period
Provide your order number and reason for return
Wait for return authorization and instructions
Ship item back as instructed
Refund will be processed upon receipt and inspection

13.3 Refund Process

Refunds processed within 5-10 business days of receiving returned item
Refunds issued to original payment method
Original shipping costs are non-refundable (unless product is faulty or our error)
You are responsible for return shipping costs (unless product is faulty or our error)

13.4 Drop-Shipped Returns

For products fulfilled by third-party suppliers:

Specific return processes may apply depending on supplier
We will coordinate the return process on your behalf
International returns may incur additional costs and longer processing times
Some suppliers may offer direct return options

13.5 Items Excluded from Returns

The following items cannot be returned unless faulty:

Personalized or custom-made items
Hygiene products, cosmetics, or personal care items (if opened)
Digital products or downloadable content
Perishable goods
Items marked as final sale or clearance

13.6 Damaged or Defective Items

If you receive a damaged or defective item:

Contact us immediately (within 48 hours of receipt preferred)
Provide photos of the damage or defect
We will arrange replacement or full refund at no cost to you
We will cover return shipping costs for damaged or defective items

13.7 Non-Returnable – Change of Mind

New Zealand law does not require us to accept returns for change of mind. We do not accept change of mind returns.

13.8 Fair Trading Act and Consumer Guarantees Act

Important: Nothing in these terms and conditions limits or excludes your rights under:

Consumer Guarantees Act 1993
Fair Trading Act 1986
Privacy Act 2020
Contract and Commercial Law Act 2017

Your statutory consumer rights always apply and cannot be excluded.

14. Affiliate Marketing and Drop-Shipping Disclosure

14.1 Affiliate Relationships

Through this website, we participate in affiliate marketing programs and may earn commissions on qualifying purchases. This means when you click on certain links and make a purchase from a third party, we may receive a commission at no additional cost to you.

Current Affiliate Partnerships Include:

Monaco Nail Academy: I serve as a Mentor and receive affiliate commissions when you use code “ANTHEA” for 10% off course registration fees]

14.2 Material Connection Disclosure

I maintain financial relationships with certain companies whose products or services I recommend. These relationships include:

Monetary commissions per sale or click
Free products for review purposes
Discount codes or promotional benefits
Affiliate referral fees

14.3 Our Commitment to You

I only recommend products and services I genuinely believe will add value
My opinions are my own and not influenced by affiliate relationships
I clearly mark all affiliate links and sponsored content
All product reviews reflect my honest assessment, regardless of compensation
I comply with Fair Trading Act requirements for transparency in commercial relationships

14.4 Drop-Shipping

Certain products sold through this website are fulfilled by third-party drop-shipping suppliers. This means:

What Drop-Shipping Means:

We do not physically stock all products in our own inventory
Products ship directly from the manufacturer or supplier to you
Shipping times may vary based on supplier location
Product packaging may differ from what is shown on our website

Supplier Locations:

Products may ship from suppliers in New Zealand, Australia, USA, China, Europe, or other countries
International shipments typically take 10-25 business days
Domestic shipments typically take 3-7 business days

Quality Assurance:

We carefully curate and select all products
We work only with reputable suppliers
However, the supplier handles direct fulfillment and packaging

14.5 Product Reviews and Recommendations

Disclaimer:

Affiliate product reviews represent my honest opinions
Your experience with products may differ from mine
I am not liable for outcomes from products purchased through affiliate links
Always conduct your own research before making purchases

Third-Party Relationships:

I have no control over third-party products, services, or customer service
Warranties and support are provided by the manufacturer or supplier
Complaints about third-party products should be directed to the original seller

15. Warranties and Liability

15.1 Consumer Guarantees Act Applies

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors.

15.2 Website and Service Disclaimers

We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the content. We make no warranty that:

This website or our products or services will meet your requirements
This website will be available on an uninterrupted, timely, secure, or error-free basis
The quality of any product or service purchased or obtained by you through this website will meet your expectations

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

15.3 Product Warranties

Manufacturer Warranties:

Some products may include manufacturer warranties
Warranty terms and duration vary by product and manufacturer
Warranty claims should be directed to the manufacturer
We are not responsible for manufacturer warranty claims or disputes

Our Warranty:

We warrant that products will be as described on our website
We warrant that products will be free from defects in materials and workmanship at the time of delivery
This warranty does not cover damage caused by misuse, accident, or normal wear and tear

15.4 Limitation of Liability

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability.

What We Are Not Liable For:

In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

E-Commerce Specific Liability:

Subject to the Consumer Guarantees Act and Fair Trading Act, our liability is limited to:

Replacement or refund of defective products
Reasonable costs directly caused by our breach of contract
The amount you paid for the specific product or service

We are not liable for:

Indirect or consequential losses
Loss of profits or business opportunities
Loss of data
Third-party claims
Supplier errors or failures

Maximum Liability:

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the amount paid by you for the specific product or service, or NZD $1,000, whichever is less.

Such limit will apply in the aggregate to all of your claims, actions and causes of actions of every kind and nature.

15.5 Consumer Rights Cannot Be Excluded

Important Notice:

Nothing in these terms limits or excludes your rights under:

Consumer Guarantees Act 1993
Fair Trading Act 1986
Privacy Act 2020
Any other mandatory consumer protection laws

If you are a consumer, the Consumer Guarantees Act gives you specific rights and remedies that cannot be excluded or limited by these terms and conditions.

16. Dispute Resolution

16.1 Internal Complaints Process

If you have a complaint or dispute:

Contact Us: Email us at curated@antheawhittle.com with full details of your complaint
Investigation: We will investigate your complaint within 10 business days
Response: We will respond with our findings and proposed resolution
Resolution: We will work with you to reach a fair resolution

16.2 External Dispute Resolution

If we cannot resolve your complaint internally, you may pursue external options:

Disputes Tribunal:

For claims under $30,000 (consumer) or $20,000 (general)
Low-cost, informal dispute resolution
Website: disputestribunal.govt.nz

Commerce Commission:

For Fair Trading Act or Consumer Guarantees Act issues
Can investigate unfair business practices
Website: comcom.govt.nz

Privacy Commissioner:

For privacy-related complaints under the Privacy Act
Website: privacy.org.nz

Consumer Protection:

Consumer NZ: consumer.org.nz
Citizens Advice Bureau: cab.org.nz

17. Termination of Use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

18. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services, or to provide you with information you have requested.

For full details on how we collect, use, and protect your personal information, please see our Privacy Policy.

19. Accessibility

We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.

20. Export Restrictions / Legal Compliance

Access to the website from territories or countries where the content or purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of New Zealand.

You are responsible for compliance with all applicable laws in your jurisdiction regarding online conduct and acceptable content.

21. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section will be null and void.

We may assign, transfer, or sub-contract our rights and obligations under these Terms and conditions without your consent, including in connection with a merger, acquisition, or sale of assets.

22. Breaches of These Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including:

Temporarily or permanently suspending your access to the website
Temporarily or permanently removing any content you have posted
Issuing a written warning
Contacting your internet service provider to request that they block your access to the website
Commencing legal proceedings against you for reimbursement of costs (including legal fees and disbursements) resulting from the breach
Taking further legal action against you as appropriate
Disclosing information to law enforcement authorities as required

23. Force Majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

Force majeure events include but are not limited to:

Natural disasters (earthquakes, floods, storms)
Pandemics or epidemics
War, terrorism, or civil unrest
Government actions or restrictions
Strikes or labor disputes
Failure of telecommunications, utilities, or transportation
Supplier failures or shortages

24. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

This includes but is not limited to:

Your breach of these terms
Your misuse of the website or products
Your violation of any third-party rights
Any content you post or submit to the website

25. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision.

No waiver of any term or condition shall be deemed a continuing waiver of such term or condition or of any other term or condition.

26. Severability

If any provision of these Terms and Conditions is found by a court or other authority to be invalid, illegal, or unenforceable under applicable law, such provision will be:

Modified or deleted to the minimum extent necessary to make it valid and enforceable
Severed from these Terms if it cannot be modified

The validity and enforceability of the remaining provisions will not be affected.

27. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

28. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published by us on the website, shall constitute the entire agreement between you and Anthea Whittle in relation to your use of this website and purchase of products or services.

These Terms and Conditions supersede all prior agreements, understandings, or arrangements between you and us, whether oral or written.

29. Updating of These Terms and Conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

For material changes that affect your rights or obligations, we will:

Notify registered users by email where possible
Display a prominent notice on the website
Provide a reasonable time period before the changes take effect

30. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of New Zealand. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of New Zealand.

Applicable New Zealand Laws Include:

Consumer Guarantees Act 1993
Fair Trading Act 1986
Privacy Act 2020
Contract and Commercial Law Act 2017
Unsolicited Electronic Messages Act 2007

If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

31. Contact Information

This website is owned and operated by Anthea Whittle.

Contact Details:

Contact Form: https://antheawhittle.com/contact/

Response Time: We aim to respond to all inquiries within 5 business days.

32. Download

You can also download our Terms and Conditions as a PDF.

Document Version: 2.0
Effective Date: February 6, 2026
Previous Version Date: February 5, 2026

These Terms and Conditions were prepared to comply with New Zealand law, including the Consumer Guarantees Act 1993, Fair Trading Act 1986, and Privacy Act 2020. For questions or concerns about these terms, please contact us using the contact information provided above.